The team here at creditengine.co.uk works hard to ensure that all of our customers always receive a responsible and transparent service during their time with us.

In order to clarify this further, we would like to highlight that we provide a credit broking service under a subscription-based membership scheme. This service is free for the first 14 days. If you do not cancel within this period, there will be a monthly fee of £19.99 (which is payable in advance). Full details are included in our Terms and Conditions which we ask you to read carefully before using our service.

We may also receive a fee or commission from our lender partners when we introduce you to them for the purpose of trying to find you a loan or other credit product. We will also never order products according to how much fees or commission we're paid.

Please note that we do not endorse the use of our website by individuals who are experiencing financial difficulty, nor would we suggest that a customer take out a loan that is unsuitable for their needs.

Entering into a short term loan agreement would be unsuitable to support sustained borrowing over long periods of time and would be expensive as a means of longer-term borrowing. If you are experiencing financial difficulty, any type of credit is likely to be unsuitable. creditengine.co.uk follow all necessary regulatory practices and legal guidelines in order to be compliant at all times and this information is available to each of our customers via the homepage of the website (please see Terms and Conditions and Privacy Policy).

We ask that anyone wishing to apply for credit via our website considers the re-payment cost and ensures that they will be able to meet this re-payment cost in full and on time, so that they may avoid any added fees or penalties.

If you are experiencing financial hardship or if you are unsure about how to best manage the arrears you already have, please contact the Citizens Advice Bureau for help and support:

www.citizensadvice.org.uk